Terms and Conditions

• You can contact us on +44 (0) 1242 220485 during our normal opening hours. You can reach us by email at leigh.norwood@favouritebeers.com
• We charge VAT where applicable at 20%, this is included in all prices stated.
• We cannot guarantee the absence of substances which can cause allergic reactions such as gluten, nuts etc. Please contact us at leigh.norwood@favouritebeers.com if you would like further information regarding ingredients of products.

Intellectual Property

All copyright, trade-marks and other intellectual property rights on the Favourite Beers website and any content (including without limitation the website design, text, graphics and all software and source codes connected with the website) are owned by or exclusively licensed to Favourite Beers as permitted by law.

In accessing the website you agree that you will access the content only for personal, non-commercial use. None of the content may be downloaded, reproduced, copied, transmitted, stored, sold or otherwise distributed without the written consent of the copyright holder. This excludes downloading, copying and/or printing of pages of the website for personal, non-commercial or home use only.

Cookie Statement

This is a statement on cookies as required by the ePrivacy Directive that came into force at the end of May 2012.

Cookies are small identifying tags that most interactive websites place in a special folder on your computer when you visit a web page. Cookies are used for many handy things that make surfing the internet and navigating around web pages quicker, more secure, and more personal to the user. Sadly some businesses have sought to use cookies in a more intrusive way - to track our personal online browsing and purchasing habits. This is recognised, quite rightly, as an invasion of privacy, and so the ePrivacy Directive was created to regulate the use of cookies and better inform internet users.

We support and are actively seeking to comply with the new directive and offer the following declarations and information to our visitors.

Cookies Policy

Our use of cookies is minimal and is related to the technical operation of this website. We do not use cookies to track your personal browsing or purchasing habits.

We use first party session cookies to remember your details on the Enquiry/Newsletter form until your enquiry is submitted successfuly. These are session cookies, used only during the current browsing session and are deleted at close of browsing session.

We may also have links to Facebook, Google+, Twitter, AddThis, and similar - these social networking sites/sharing buttons use 'third party' cookies and may share some personal data when you use them, depending how you have set up your privacy options with them. If in doubt please check your social media account settings.

We are not responsible for, or have any control over third party cookies - each service or social network operates in a different way and you should refer to their own websites, cookie and privacy policies and terms of use for more detailed information on how they operate.

Turning Off Cookies

We are required under the ePrivacy Directive to tell you how you can turn off cookies. However we strongly suggest that you take informed advice before you turn off cookies en masse - this can have significant impact on your browsing and online shopping experience - conveniences that we have all grown used to over the years - from password reminders to customised viewing preferences to 'shop now, complete later' shopping baskets and many more.

We offer the following suggestions to our customers reagrding turning off cookies;

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you are happy with your current browsing privacy you need do nothing at all. By using our services you are authorising us to use the first party session cookies to reduce duplicate page impressions. These are non-personal cookies deleted at the end of a session so we don't believe that is either intrusive or likely to offend - if it does you can turn them off as follows:

If you wish to amend your cookie preferences for this website or any other websites, you can do this through your internet browser settings. Your browser's 'help' function will tell you how to do this. Please be aware that if you do this you may be un able to use many of the functions on merchant websites, online banking, other ecommerce sites, and auction websites, however it shouldn't affect your use of our website.

If you have PC cleaning or advanced anti-virus software, you may also be able to be more selective about which cookies you want to allow and which prevent. If you are worried about cookies but still want to keep functionality of your favourite websites and shops this may be a better option than turning them off completely.

More information about cookies generally and further guidance on turning off cookies can be found at the UK Government website.

PRIVACY POLICY

This privacy policy is intended to show you how and what personal data ‘Favourite Beers’ collect and process including data you may provide when signing up either physically or electronically to our monthly newsletter, or when subscribing to our monthly Beer Box.

Our full privacy policy is detailed below, but the main points to note are:

• We will only ever ask for what we really need to know.
• We will collect and use the personal data that you share with us transparently, honestly and fairly.
• We will always respect your choices around the data that you share with us and the communication channels that you ask us to use.
• We will put appropriate security measures in place to protect the personal data that you share.
• We will never sell your data.

Please make sure you read this privacy policy on a regular basis so that you remain fully aware of how and why your data is used.

THIRD PARTY LINKS

We do not use third party links on this website and therefore, no data is available for collection by a third party.

THE DATA WE COLLECT

Identity data: This includes first name and last name if you choose to provide it.

Contact data: This means email address and in the case of Subscription boxes a contact telephone number. We do not collect or store any other form of contact data.

Geographical data: This means physical address.

We collect and hold no other data from any other source.

HOW IS YOUR DATA COLLECTED?

Your name and email address will have been collected via online sign up forms, physical sign up forms in the shop or via our old loyalty card system. Monthly Beer Box subscribers will also have provided optional address and contact telephone number information.

THIRD PARTY DATA SHARING

We will never share your data with any third party under any circumstances unless required to by law.

PRIVACY POLICY FOR MINORS

The protection of minors is very important to us and as we do not sell any alcoholic drinks to anyone under the age of 18 we also do not actively seek opportunities to collect personal information from anyone in that age group.

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly:

• Marketing: To contact you via the monthly newsletter or via other emails relating to upcoming events that may be of interest to you.
• Subscription Box Availability: To let you know when a Subscription box is available for collection or to deliver the Subscription Box to a specified address in order to satisfy a contract.
• When we need to comply with a legal or regulatory obligation.

You have the right to withdraw consent at any time by clicking the unsubscribe link at the bottom of any email you receive from us. Your data will then be permanently removed from our database.

DATA PROFILING

We do not profile our newsletter subscribers and do not target subscribers geographically.

We will only send electronic marketing emails and newsletters to list subscribers.

YOUR RIGHTS

You have rights under UK data protection laws in relation to your personal data.

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”): This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you: This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data: This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it for example where you consider that we do not need it any longer for the purposes for which we originally collected it as explained to you in this Privacy Policy, where you have withdrawn your consent to our using it and we had relied on that consent according to this Policy, where you consider that we cannot show a ‘legitimate interest’ in continuing to process it and we have relied on that legitimate interest to process it as explained to you in this Policy .

You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it or (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

If you wish to exercise any of these rights, please contact us either by mail at the following address:

Favourite Beers
105 Hewlett Road
Cheltenham
Gloucestershire
GL52 6BB

Or via email: leigh.norwood@favouritebeers.com

NO FEE REQUIRED

You will not have to pay a fee to access your personal data (or to exercise any of the other rights).

WHAT WE MAY NEED FROM YOU

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up my response.

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience.

We make sure that we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).